Together with her brother, Jessica Krauter built the D2C Brand for freeze-dried fruits and took it to remarkable heights. She founded buah during an internship abroad and has now been CEO of the brand for 8 years. She has shared her knowledge on various stages around the country as well as on the Kassenzone podcast, among others. In the Masterclass, she will give a behind-the-scenes look at buah and share valuable tips.
Masterclass
10:30 - 11:20
How buah lives excellent customer service & what impact this has on the overall success of the brand
buah has had an impressive success story over the last few years with their Shopify store. In this masterclass, founder Jessy shares her learnings and experiences from this journey and gives insights into what role good customer service plays at buah. Together with Gorgias, she provides specific tips and benchmarks and shows how D2C brands can take customer relationships and retention marketing to the next level with the help of excellent customer service.
Zusammen mit
Das Event für die E-Commerce Manager:innen & Entscheider:innen der führenden Brands auf Shopify
400+ der führenden Brands auf Shopify
7 Keynotes von Top-E-Commerce-Managern und Gründern in DACH
10 Masterclasses mit führenden Shopify Apps
Ein Tag für ehrlichen Erfahrungsaustausch
Merchant Inspiration Talks 2024
Design and Development by Damián Martone